LAST UPDATED: April 1, 2024
Overview
Your access to and use of Chalice Health services, including this website (chalicehealth.com) and associated mobile applications, are governed by the Chalice Health Services Terms of Service and this Privacy Policy. This document outlines the information we collect from you, how we use it, our security measures, and your options regarding your information. Please note that this Privacy Policy pertains only to information collected through Chalice Health Services.
Your Acceptance of This Privacy Policy and Changes to It
By accessing or using any Chalice Health Service, you consent to the collection and use of your information as outlined in this Privacy Policy. If you disagree with this policy, please refrain from using Chalice Health Services. We reserve the right to modify this Privacy Policy without prior notice, and your continued use of our services constitutes acceptance of any changes. We encourage you to review this policy regularly for updates.
What Information Do We Collect?
We collect personally identifiable information (“Personal Information”) and non-individually identifiable information when you register, interact with our services, or use features on our platforms. This may include your name, email address, birth date, address, phone number, and other relevant data. Additionally, if you upload Personally Identifiable Information (PII), including Protected Health Information (PHI), we handle it according to applicable laws and regulations such as HIPAA.
We may also gather mobile device identifiers, IP addresses, and session identifiers for analytics and service improvement purposes. Our website and mobile apps may use cookies and other tracking technologies to enhance user experience and gather usage data.
How Do We Use Your Information?
We use the information we collect to provide and improve our services, personalize user experience, respond to inquiries, process transactions, administer promotions, and comply with legal obligations. Additionally, we may share your information with:
- Subsidiaries, affiliates, and third-party service providers for service delivery.
- In the event of a business transfer, acquisition, or sale of assets.
- To comply with legal requirements or protect our rights and safety.
- For marketing and analytics purposes, with aggregate and non-identifiable data.
Do We Disclose Information to Outside Parties?
We may share Personal Information with third parties, including affiliates, service providers, and in response to legal requests or to protect our rights. We may also disclose aggregate and non-personally identifiable information for analytics and marketing purposes.
Your Rights
You have the right to access and update your personal information, object to the processing of your information, request the deletion of your information, subject to legal requirements, and opt-out of marketing communications.
Correcting and Updating Your Personal Information
You can update your Personal Information by re-registering or contacting us via email at info@chalicehealth.com. Please allow up to 30 days for processing your request.
“Do Not Track”
Our services do not respond to “Do Not Track” signals.
Safeguarding Your Personal Information Privacy and Third Party Links
While we employ industry-standard security measures, we cannot guarantee absolute data security. Our Privacy Policy does not apply to third-party websites accessed through our platforms, and we are not responsible for their content or activities.
Exclusions
This Privacy Policy does not cover unsolicited information provided to us, such as product ideas or modifications. Such information is considered non-confidential and may be used without limitation.
Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect information from individuals under 18. If you believe a minor has provided Personal Information, please contact us for removal.
Retention of Your Personal Information
We retain your Personal Information for necessary purposes or as required by law.
Questions and Feedback
We welcome your feedback and inquiries. Please email us at info@chalicehealth.com with any questions or concerns regarding our services.
YOUR CALIFORNIA PRIVACY RIGHTS
California residents may opt out of having their personal information sold to third parties for direct marketing purposes. Additionally, they have the right to request information about data collected and request deletion of personal information. To exercise these rights, contact us at info@chalicehealth.com. We will respond within the timeframes outlined in the CCPA.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, and your continued use of our services constitutes acceptance of any changes. For questions about this policy, contact Chalice Health’s Data Protection Officer at info@chalicehealth.com.